Rachel has worked as a chaplain, a religion professor, and a chapel director between two different universities. Her work in higher education focuses on the ways spiritual struggle contributes to the spiritual formation of emerging adults. She holds an MDiv with an emphasis in Christian Ethics from Fuller Theological Seminary, as well as an MBA with a certificate in dispute resolution from Pepperdine University.

Falon has worked as a church minister for college students and families, has been an adjunct professor in religion and Bible at three different Christian universities, and has done missionary work in both the U.S. and abroad. She has her Doctor of Ministry from the Hazelip School of Theology at Lipscomb University, as well as an MA in Religion and BAs in Journalism and Hispanic Studies from Pepperdine University.